Most parts we sell through eBay Motors come with a 30-day money back guarantee unless otherwise stated. The 30 day period starts when you take possession of the part. No labor warranty is provided. Parts are sold strictly as replacement parts only. Parts that are purchased with the intent of upgrading or adding options that the intended vehicle was not equipped with are sold AS IS without warranty. If you are attempting to upgrade to options that your vehicle is not equipped with you will need to do your own research prior to purchase to determine if the desired upgrade is possible and if so what all is required to do so successfully.
In the event a part sold with a warranty fails to operate properly within the warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at your option. There are absolutely no refunds on "cut" items. These type or items are cut to order to your requirements and are not returnable.
In the event of a problem with a purchased item we recommend sending us a message through eBay and notifying us before starting a return. The problem may be something simple that we can help solve without returning the item. If the item needs to be returned please start a return through eBay and we will issue a RMA#, (Return Material Authorization). It is important to receive a RMA# prior to return so the package can be tracked when it arrives and does not get lost.
Most parts listed will have the interchange for all the vehicles that the part fits listed in the interchange section of the listing. Please consult this section to determine if this is the correct part for your application. Parts that do not have interchange will often have the vehicles that are compatible listed in the eBay listing. If your vehicle is not listed or you are not sure if this is the correct part for your vehicle please ask us if it will fit your application before purchasing. Most parts that need to be returned due to being purchased incorrectly, by mistake, that are not needed or you change your mind can be returned but the buyer will be responsible for the original shipping charges and return shipping charges. These shipping charges are nonrefundable.
Shipping Notes About Us Help
OK Auto Parts ships to US addresses within the 48 states. Any other destinations will be shipped through the eBay Global Shipping Program. Small packages will ship FedEx Ground only. We do not ship USPS and do not ship to P.O. Boxes. Items that are too large or too heavy for FedEx Ground will require freight shipping. These items will ship on a common carrier such as R&L Carriers, AAA Cooper, South Eastern, etc. We are responsible for your purchase getting to you safely. Therefore we do not allow buyers to arrange their own shipping and we only ship on carriers that we have confidence in the item arriving to you safely. Please ask for a shipping quote for items listed with freight shipping before selecting “Buy It Now” or “Make Offer”.
If you have a question about parts please contact us BEFORE purchasing.
Our main contact method is via eBay Messaging. We try to answer all messages within 1 hour of receiving during business hours, Monday - Friday, 8 AM to 5 PM Central Standard Time. We monitor eBay messages after business hours and on holidays as well and will answer those questions as soon as possible if we can. If we are unable to answer your question after business hours then we will answer them in the order they were received on the next business day.
Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.
Part Category. A category is a way of classifying a part in inventory. The category appears as a one-letter abbreviation under Part Detail. A category is a way to identify a part by location or condition, and helps to indicate whether a part needs to be pulled and prepped before shipping.
Standard Part Categories include:
Part Category |
Description |
Definition |
U |
Unbolted |
Used part, loose and unbolted from vehicle. |
Y |
Yard |
Used part, still on vehicle. |
N |
New |
Part manufactured from scratch. |
R |
Rebuilt |
Used part that is rebuilt or reconditioned. |
S |
Surplus |
Used part for which too many are available. |
Part Color Definitions
Amber |
AMB |
Burgundy |
BRG |
Red |
RED |
Beige |
BEI |
Gold |
GLD |
Silver |
SIL |
Black |
BLK |
Gray |
GRY |
Tan |
TAN |
Blue |
BLU |
Green |
GRN |
Teal |
TEA |
Bronze |
BRZ |
Maroon |
MRN |
White |
WHT |
Brown |
BRN |
Purple |
PUR |
Yellow |
YEL |
OK Auto Parts ships to US addresses within the 48 states. Any other destinations will be shipped through the eBay Global Shipping Program. Small packages will ship FedEx Ground only. We do not ship USPS and do not ship to P.O. Boxes. Items that are too large or too heavy for FedEx Ground will require freight shipping. These items will ship on a common carrier such as R&L Carriers, AAA Cooper, South Eastern, etc. We are responsible for your purchase getting to you safely. Therefore we do not allow buyers to arrange their own shipping and we only ship on carriers that we have confidence in the item arriving to you safely. Please ask for a shipping quote for items listed with freight shipping before selecting “Buy It Now” or “Make Offer”.
If you have a question about parts please contact us BEFORE purchasing.
Our main contact method is via eBay Messaging. We try to answer all messages within 1 hour of receiving during business hours, Monday - Friday, 8 AM to 5 PM Central Standard Time. We monitor eBay messages after business hours and on holidays as well and will answer those questions as soon as possible if we can. If we are unable to answer your question after business hours then we will answer them in the order they were received on the next business day.
Core Charge. Core is an acronym for ‘Cash On Return’. A core charge is sometimes applied to rebuildable parts such as engines or alternators that can be redeemed for a portion of their original price. If the part you are purchasing has a core charge applied, it will be noted in the description.
Part Category. A category is a way of classifying a part in inventory. The category appears as a one-letter abbreviation under Part Detail. A category is a way to identify a part by location or condition, and helps to indicate whether a part needs to be pulled and prepped before shipping.
Standard Part Categories include:
Part Category |
Description |
Definition |
U |
Unbolted |
Used part, loose and unbolted from vehicle. |
Y |
Yard |
Used part, still on vehicle. |
N |
New |
Part manufactured from scratch. |
R |
Rebuilt |
Used part that is rebuilt or reconditioned. |
S |
Surplus |
Used part for which too many are available. |
Part Color Definitions
Amber |
AMB |
Burgundy |
BRG |
Red |
RED |
Beige |
BEI |
Gold |
GLD |
Silver |
SIL |
Black |
BLK |
Gray |
GRY |
Tan |
TAN |
Blue |
BLU |
Green |
GRN |
Teal |
TEA |
Bronze |
BRZ |
Maroon |
MRN |
White |
WHT |
Brown |
BRN |
Purple |
PUR |
Yellow |
YEL |