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1. Invoice. An
Invoice will send to you after the auction end. The Invoice
will include your successful bid price & postage. If
you win more then 1, we will combine postage for you.
2. Payment. After you received the item, we guarantee you
can return the item to us within 7 days if you don’t feel
satisfy. If you have any question about the item, you can
send email to us. We want to serve you once again whether
it is for your existing goods on hand or sell you more other
items
3. Delivery. We will notify you the RA No or Parcel No,
Date of Delivery, Name & Address of delivery after we
sent out the item. We will mail according to your Paypal
information. It is your responsibility to give us accurate
shipping information
4. Feedbacks. A star will give to you in Ebay if we receive
payment in 7 days or longer if by mutual understanding &
agreement. We know that some customers love the product
very much that they bid it first & arrange the payment
later. We accept & understand this behavior; however,
you have to notify us before. We hope you can recognize
our products & services after you received the item
by given us a positive feedback. If you feel that there
is any problem, please feel free to contact us, we will
try to serve you & solve the problem for you. We don’t
mind if you give us any negative feedback, as it is your
right to reflect anything you don’t like, however, please
tell us what is happening before
5. After sales service. After you received the item, we
guarantee you can return the item to us within 7 days if
you don’t feel satisfy. If you have any question about
the item, you can send email to us. We want to serve you
once again whether it is for your existing goods on hand
or sell you more other items
New
customer that does not have Paypal can click http://www.paypal.com/
we usually accept payment by Paypal unless in large quantity
amount. We will discuss with you individually if order over
USD3000.
1. Email response. If you have any question, please feel free
to contact us.
We will try to answer your question immediately if we are
online or within 24hours.
We are working from Mon to Sat of China time.
We will response your question to the email address that sending
us enquires or by Ebay Mechanism. If you want us to reply
to a different Email Address, please tell us before. If you
have several E-Mail addresses, please use the same one to
contact us when talking the same enquires. For customers’
privacy, we won’t answer or come in agreement with it enquires
to different Email A/Cs expect after clarification of customers’
identity.
2.shipping guarantee. All the Miniatures sold by us carry
a Shopping Warranty. If the item is defective by us, contact
us within 7 days and we will replace defective items to you.
You may return any unopened merchandise to us in its original
condition, including original packaging within 7 days of receipt.
You will be fully refunded except the shipping and handling
charges. Please email us prior to returning your item. But
please notice that we will NOT assume responsibility to the
damaged or lost items caused by the postal service, your own
mistakes, or natural depreciation. Any damaged or lost items
caused by the postal service will claim direct to the Postal
Insurance issuer
3. Refund policy. Your satisfaction is 100% guaranteed. If
you received the item & feel dissatisfy, you can return
the item to us within 7 days & have a full refund except
the postage or request a replacement. However, please tell
us what is happening before
Ship
Worldwide, Fast Shipment, Safe Package & combine postage
if over 1 item
1.shipment & postage. We will mail the items to you by
Registered Airmail after we received your payment. It usually
takes 4-10 days of travel from China to most of the world.
The post office will request you to sign for the parcel. Please
make sure that your information shown in Paypal is correct.
We will mail according to Paypal information unless notified
changes by customers. If you use a P.O. Box as your Address,
please make sure you can receive items through the P.O. Box.
We will combine shipment if you win more than 1 item. For
countries that the parcel's loss ratio is high, we will request
you to buy insurance. If you require other delivery ways,
please feel free to contact us before
The postage is calculated as
The highest postage listed in description of one of your winning
items + 1/2 postage for each addition one
For example, if you win 4 items, their postages listed in
each description are 50, 30, 30, & 10 respectively
Then the postage will be:
50(the highest) + 15 + 15 + 5 = 85
2. we ship worldwide. The terms and the Shipping and Handling
charges are the same to the buyers’ shipping address in Asia,
North America, Europe and Australia.
If the buyers shipping address is out of the above countries,
please contact us for the Terms & Conditioning of Shipping
and Handling charges before bidding. Buyers will responsible
for the local pick-up at their own costs if necessary.
3. Custom Tax
Buyers will pay and will responsible for any Import Taxes
and Customs Duties.
We will help you to avoid this by sending the item as a personal
gift, from a personal address (not a Company Address) &
declare the value below USD50. Nevertheless, if this still
happen, it is at your own cost. If you want us to declare
the custom according to your instruction, please notify us
when you pay by Paypal.
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