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Welcome to Mvpower, a Leader in CCTV SolutionsMvpower is committed to the innovation of video surveillance technology and intelligent cloud services. We provide products such as CCTV Cameras, DVR & NVR, Surveillance Systems. The Mvpower is designed for easy do-it-yourself installation and there is a security solution to suit any home or business and budget. All of our cctv products are in use by customers around the world including home owners, retailers, dealers, distributors, integrators, federal and municipal organizations and both medium and small businesses. We appreciate your business and look forward to protecting your home or business. Your security, Our priority. Payment Method1.We accept PayPal only. 2.NOTE: Payment should be sent within 4 (FOUR) days of auction closing. Or unpaid dispute will be filed for closing auction. Please contact us if you have any questions of payment procedures. Shipping Policy1.it will take 25-30 business days for delivery. 2.Please make sure the Ship-To address you type during checkout is correct. We are not responsible for any wrong or undeliverable addresses. 3.Local pick up is not available. 4.International Buyers - Please Note: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges. WarrantyOur warrants this product and parts against defects in material for a period of 15 Months from the date of original purchase. Warranty does not cover service or replacements made necessary by any external cause including without limitation, rust, corrosion, lightning, fire, theft, acts of nature, negligence, misuse, abuse, alteration, installation, delivery, unauthorized repairs, power failure or shortage. During this period, we will repair or replace a defective product or part with a new or refurbished item. The user is responsible for all transportation and insurance charges for the product to the our facility. Return PolicyProducts may be returned for refund or replacement within 14 days of the purchase date. Returned merchandise must be unused, in original packaging and include all accessories. Shipping costs are non-refundable. Defective products may be returned for repair up to 15 Months from the purchase date. Please contact us for any product or service issues before escalating to eBay for solution. If you want to return, you must contact us via ebay message, then we can proceed the following STEPS for you. Customer should pay for the return postage unless there is something wrong with the quality of our product. We will appreciate your cooperation! SupportPlease feel free to contact us through eBay message center for any problem. We will reply your email within 24 hours. Our customer service and tech support will do our best to help you out. FeedbackWe are committed to your satisfaction. Your positive feedback and 5 stars rating will be highly appreciated. If you are not satisfied by any means, please give us an opportunity to offer you a proper solution. | |||||||||||||||||