If you have any problems with your order, please take the time to email us before leaving a LOW STAR RATING or OPENING A CASE/ CLAIM! We have a 14 day return policy. We refund all shipping cost on defective/ incorrect items.
1. Changed your mind and don't want the item anymore? No problem. You have 14 business days from receipt to inform us of the return request and 5 days to ship it back to us. 15% Restocking fee applies.
2. Defective/ Dead items will be fully refunded or replaced after matching the serial number with the one in our records.
3. Non defective items must be never used or unopened for a refund.
4. Order/ bid cancellation: We can cancel your order only if you contact us within 1 hour after your purchase/ bid.
5. Refunds for returns of non-defective items with FREE SHIPPING, will be LESS because of seller's shipping expense. You will be responsible for shipping the unit back and the shipping that was PAID to ship the unit to you.
If the goods are not defective, you have 14 days to inform us, and 5 days to ship back the purchased product. You will be responsible for the return postage costs. Return item must be in original, unopened packaging. No restocking fee will apply.