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Thanks for your business! Fast Racer US Team.After receiving the item, contact us within 30 days. Refund will be given as: Money back. Return shipping: Buyer pays return shipping Return Policy Details Domestic customers may return most new, unopened items sold by Fast Racer within 30 days of delivery. We will be gladly replace the product, give you credit or refund your money, whichever you prefer. As new condition Returns will only be accepted if the product is in its unused new condition within 30 days of purchase with a valid receipt. Products that have scratches, stains, damages, drilling or any other modifications will not be returnable. If the item was delivered damaged or the wrong item was shipped, we would much appreciate a photo of the product(s) and package could be provided for our insurance claim purposes. If you received a damaged or defective item, we?ll do the best we can to ship you a replacement of the exact item. There is no guarantee that exact same item will be in stock though, and, in this case, we will give you an estimate date for shipping the item and/or offer you to exchange an item for another (different color or size). Return in the original packaging Our products are well packaged for shipping purposes. Without the original packaging, we will not be able to accept your return. RA Number (Return Authorization Number) You must contact us for obtaining a RA Number (Return Authorization Number). We will email the form to you usually within same day. Please fill form out along and send it back to us for approval. Do not return the item to us without authorization. Failure to contact Fast Racer can significantly impact timely receipt of your refund. Once the product has been shipped back, the return will be refunded in full. Do not return the item to us without authorization. Refund Process Please allow up to 10 business days for domestic mail to arrive to us. An email will be sent to you once the return is processed. If you have not received an email, please contact our customer service team and we will be happy to assist you. Please note the refund processes with us for roughly 3 business days. The rest of the processing time is up to your bank. Please contact your financial institution for more details. Delivery and Pickup Charges deducted We will deduct the original delivery and pickup charge from your refund. International Customers We're very sorry, but products shipped outside of the contiguous United States or Canada are not covered by this policy. Final Sale Items Items marked as Final Sale cannot be returned. Thanks for your business! Fast Racer US Team.
Sometimes things happen that are beyond our control. If in the unlikely event, your item arrives in less than perfect condition please email us and we will make it right. The manufacturer's warranty covers defects in materials and workmanship. Fast Racer at its discretion will act in your behalf with manufacturers and help you getting replacement parts and/or ship a replacement to you according to inventory availability. Items must be within the expiration time given by the manufacturer from the date of purchase. Please note that warranties are not transferable and do not extend to re-sold items. For warranty to be in effect, products must have been used for its intended purpose through normal use. The warranty does not cover defects resulting from negligence, misuse, accidents, alteration, failure to perform maintenance as instructed, unauthorized repair, abnormal wear and tear. Thanks for your business! Fast Racer US Team.
Our story started in Brazil in 2011 when we started a Motorsport Distribution Business under the name of "Bersaghi Speed COM IMP EXP LTDA | goBS", having OMP (Italy, US) as main partner.
It was not an easy task. We had the passion for Motorsport, knowledge on business management and importing process (which is very complex in Brazil) but no experience in the auto racing or karting markets in Brazil.
At the same time, OMP brand was still unknown in Brazil, even after the success of their fireproof tracksuits worn by highly decorated champions of Formula 1 as Ayrton Senna (*1960 - ? 1994, 3 times F1 World Champion Brazilian Driver and nationwide idol) and Michael Shumacher.
By 2017, we were supplying products to 13 physical stores and 12 online stores. We were very happy to work with dealers but we always lack the contact with end customers.
By mid 2017, we decided to terminate the business in Brazil and start an e-business in the USA, focusing on end customers at this time. Once again, OMP Racing was chosen as a partner, while adding Bell Helmets to the family.
Our warehouse is located in Saint Joseph, MI.
This story is still been written. We are growing day-by-day, thanks to you.
Thanks for your business!
Fast Racer US Team!
Joao Pedro Guim, Brazilian Karting Racer, 2012 Season.
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