IF RETURNING AN ITEM RETURN SHIPPING MUST INCLUDE FULL INSURANCE & SIGNATURE CONFIRMATION INTERNATIONAL SHIPPING Expedited delivery available for additional charge please email prior to making payment to arrange
Contact our office for any questions you may have
We are available Monday - Friday 9:30am-5:30pm EST
All emails sent over the weekend will be answered on Monday International shipping is NON negotiable Combined shipping is available
RETURN POLICY
WE HAVE A 30 DAY RETURN POLICY AND ARE GLAD TO ACCEPT FOR VARIOUS REASONS BUT NOT SO MUCH BY THIRD PARTY MISINFORMATION WE CLEARLY & ACCURATELY DESCRIBE DETAILS AND CONDITION TO THE BEST OF OUR KNOWLEDGE.
IF ANY OF OUR MERCHANDISE IS TAKEN TO A THIRD PARTY (JEWELRY STORE, WATCH MAKER, ANTIQUE DEALER, ETC) AND YOU GET AN OPINION THAT CONFLICTS WITH OUR DESCRIPTION AND A RETURN IS REQUESTED, WE WOULD LIKE A BUSINESS CARD WITH THE PERSONS NAME ON IT. WE WILL BE FILING A COMPLAINT ON THE INTERNET FOR PROVIDING FALSE INFORMATION TO CUSTOMERS.
MANY BRICK & MORTAR JEWELRY STORES, GOLD SHOPS, ANTIQUE SHOPS ETC ARE FINDING FALSE ISSUES WITH ITEMS PURCHASED OFF EBAY ON ITEMS NOT PURCHASED DIRECTLY FROM THEIR STORE. WE REALIZE IT IS A CONFLICT OF INTEREST ON THEIR PART THAT THEY ARE GIVING INACCURATE INFORMATION SO YOU WILL RETURN AND MAYBE DEAL WITH THEM THE NEXT TIME.
PLEASE IF RETURNING FOR THIS REASON WE WOULD LIKE A BUSINESS CARD AND NAME SO WE CAN TAKE ACTION IF INFORMATION IS FALSELY GIVEN.