We only accept returns within 30 days. The Buyer has to contact us before returning the item. Regardless of reason for a return, the returned item must appear to have never been used, must be in perfect condition as received, and all the packaging received must be included (box, manual, tag, warranty card, etc.) You should insure the returned item against loss or shipping damage. An item returned broken, due to your negligence or without insurance will be rejected a refund, and you will pay the postage to have it returned back to you. If the item is received in nonworking condition, you will receive a full refund. If the return is for any reason other than nonworking condition, then a full refund will be issued LESS our shipping cost to you. Also, if the returned product is not returned in the same condition as received, an additional reduction of refund will be applied. Shipping fees can range from 5%-10% of the cost of the item. A poorly packaged returned item may result in a 10%-20% reduction in your refund. As soon as the item has been received, and after we verify the item's condition, we will issue a refund.